Terms of sale : How to pass your command : Directly and without danger on this Internet site with secure-paying. Or by post : If you command from France : By printing your command from the site just before secure-paying By cheque or by communicating your credit card number and its expiration date. By phone, telecopy or e-mail by communicating your credit card number and its expiration date If you command from foreign countries : Paying only by credit card (number and expiration date) Delivery times : We make your best to deliver you as fast as possible (5 to 10 days after having received your command and payment). Unavailable articles : If an article (mentionnes “available”) isn´t available in 10 days, we´ll inform you by e-mail about the delivery time. (You´ve got the choice between waiting for the whole delivery, or getting a credit or pay-back for that article). Product use : By less problems, ask for our aid, we´ll be pleased to help you. Prices applied : You always will find actual prices on our internet pages If an error persists by misgard, you´re bid to excuse us. Heliotropia – Christiane Berger company must not be commited for. Commodity remains in property of Heliotropia – Christiane Berger until total payment of due charge. Terms of expedition : All our goods are expediated on the consignee´s own risk. As guarantee in case of lost during transport, we offer the « recommended » method, necessiting a written protocol of the post or tranport company immédiatly when you receve le parcel. If you don´t like an article you commanded, you can send it back in 10 days, for an exchange or a credit (Postage and send back on your charge, except mistake made by our services). Following articles aren´t allowed to be sent back: all made-to-measure articles or special commands (*), bedding, maintenance products, books, food trade, cosmetics, sold off articles. Sent back articles have to be new and in their original package !